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Gaits of Gold Gaited Horse Community Messageboard > Tack Discussion > Imus Comfort Training™ Bit > Cheap Knockoff Bits Hitting the Market |
| Moderated by: Brenda Im |
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| Cheap Knockoff Bits Hitting the Market | Rate Topic |
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| Posted: Wed Jan 13th, 2010 04:36 pm |
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1st Post |
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Brenda Im Pasture Boss
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I want to emphasize that when this problem cropped up, we were on it asap, so relatively few bits are a problem. If you're using copper roller bits without any separation (it happens fairly quickly, which is why we went with the 1 yr./2 yr. warranty) then I wouldn't be concerned. The bits with the SS rollers are just fine - no problems have been reported. Use, and enjoy! PB
____________________ It's not always about trying to fix something that's broken. Maybe it's about starting over and creating something better. |
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| Posted: Wed Jan 13th, 2010 04:16 pm |
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2nd Post |
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Paminky G.O.G Community Member
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Hi Brenda, How can I know for sure if the bits I have are the ones that will separate? We have two of the bits with the copper roller that we have been using and haven't had any problems but I also have two newer ones with the silver roller that I bought to have as spares and they have never been used and I don't know when I will be using them. Are there any problems with the training bit? Thanks, Pam Last edited on Wed Jan 13th, 2010 04:16 pm by Paminky |
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| Posted: Tue Jan 12th, 2010 05:28 pm |
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3rd Post |
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Brenda Im Pasture Boss
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Hi all, It's come to my attention (thanks to all of YOU who look out for my interests!) that someone is offering a "Comfort Shank Bit" that appears identical to the one I originally marketed, but without my name on the shanks, and for less money. This has come about as a result of a few things. First, the original manufacturer of these bits changed the internal workings of the bit without my knowledge. This resulted in some bits separating at the center joint. . .creating a real problem for me and NBS, as we had to decide what type of warranty was reasonable, under the circumstances. We offered a full one year, and partial two year, warranty on the product - even though we had no way to recoup our own losses. As soon as we realized this had happened, we went to an entirely different supplier, and had the bit re-designed. However, this new supplier has not been able to keep up with customer demand, creating a lot of backorders. This mean(s) there's a large demand for a product that isn't always readily available. So the original distributor of the ICB bit is now making the inferior version of my product (those bits we rejected) available through 'off the grid' sellers. They can afford to dump these cheap versions of the bit at a fraction of the cost that our higher quality product sells for. (Grrrr!!!!) However, the bits will not hold up well with wear - and no doubt some people are going to think these are genuine 'Imus' bits, and come complaining to me and NBS when that proves to be the case. Please don't be fooled. A quality SS bit with as many intricate mechanical parts as the ICB has cannot possibly be manufactured and sold for less cost than the ICB. You will get what you pay for in this circumstance - which may well be an unhappy horse with an abraded tongue. Bobby Beech is continually working to get the ICB off of backorder, and this is one time when patience will pay rich dividends. Please pass the word on this, as many people may be duped otherwise. On a related note: I'm now communicating with a future stateside manufacturer for my bits who enjoys an excellent reputation for quality, reliability, and reasonable cost. I fully expect that within a few months the ICB will be proudly "Made in America!" PB
____________________ It's not always about trying to fix something that's broken. Maybe it's about starting over and creating something better. |
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